| Q - Do scheduled oil changes affect the Refund? |
| A – No, additional benefits, such as oil changes and tire rotations, and benefits such as custom trip routing will not void the Warranty Refund |
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| Q – Does using the roadside assistance plan or having a vehicle towed void eligibility for a refund? |
| A – If the claim for such items as roadside and towing are covered under the basic vehicle comprehensive or powertrain warranty at the time of claim, it will NOT void eligibility. Any claim that is processed under the Manufacturers’ Extended Vehicle Warranty/Service Contract will void eligibility for a refund. |
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| Q – How long is a vehicle eligible for Xwrp? |
| A – As long as the term of the Xwrp and warranty is a minimum of 60mo from the date of sale of the Xwrp and exceeds the basic vehicle comprehensive warranty by a minimum of 24mo, the vehicle is eligible. |
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| Q – Is the Xwrp transferable? |
| A – The Xwrp cannot be transferred or cancelled. |
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| Q - What does a person with an Xwrp need to present to prove no claims were made? |
| A - Proof of no claims is a simple matter of the Service Department checking the VIN history and when eligible, making note on company letterhead. This letter along with a copy of the Xwrp, the Manufacturers' Extended Warranty Contract, current vehicle registration and proof of insurance is submitted to the Claims Department and the Refund Cheque gets mailed to the Dealer made payable to the customer. |
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